Change Log

release – Analytic Call Tracking

Easily Host Your Own Call Tracking Service

ACT v2.7.6
Fixed:
  • Fixed issue with Geo lookups.
  • Fixed the [url] token in email templates.
  • Autodialer now has a marker for the map.
  • Fixed some minor bugs in the backend.
If you have any issues with this update, please contact us at web1support.com
ACT v2.6.8
Fixed:
  • Fixed issue with Last 30 Days graph not working sometimes.
  • Fixed a typo on Outgoing Call Details page.
  • Fixed an issue with call syncing.
  • Fixed a bug with AgentIVR.
  • Fixed an issue where Caller ID was not getting pulled when enabled.
  • Fixed an issue where Voicemails were unable to be deleted.
If you have any issues with this update, please contact us at web1support.com
ACT v2.6.7
Fixed:
  • Fixed a Bug with user permission saving.
  • Agent voicemail failing to trigger when extension is used on Advance Call Flow.
  • Ring 1 Number settings failing to appear.
  • User permissions failing to save.
  • Adding clients to billing fail to save.
  • Phone Numbers failing to save in Advance Call Flows.
  • Fixed an issue where contact lists were unabled to be shared.
  • Fixed an issue with ring count on a dial applet in the Advanced call flow.
  • Fixed a bug where a large logo would break the layout of the invoice.
  • SMS Broadcast sometimes failing to save.
  • SMS forwarding not forwarding.
If you have any issues with this update, please contact us at web1support.com
ACT v2.6.6
Fixed:
  • Multiple user permissions issues.
  • Auto Billing outgoing number recognition.
  • Menu options in IVR repeating twice and ignoring repeat when set to zero.
  • Agent IVR loading previous files and data.
  • Browsersoft phone conferences failing to end after agent hangs up.
  • Ringtone selection failing to select causing errors.
  • Outgoing call count and list correction for both admin and user.
  • Outgoing call detail page failing to load for users.
  • Miscellaneous bug fixes.
If you have any issues with this update, please contact us at web1support.com
ACT v2.6.5
Added:
  • Outgoing call details page. See call details, history, and other data for outbound calls.
  • Call detail page added to the Auto Dialer log page. View call details for outbound calls made through the Auto Dialer.
  • Call Quality Feedback button located on incoming call details pages.
Fixed:
  • Twilio usage fixes.
  • Call Recordings beginning from initial ring.
  • Auto dialer call log pagination.
  • Blacklist failing to block numbers.
  • Intermittent dropped calls, optimized call handling.
  • Dynamic Referrer tracking optimization, Adwords failing to display source.
  • Keyword level tracking pooling numbers failing to display company information on email notifications.
  • Browsersoft phone error message handling.
  • Auto Billing window optimizations for review time handling and notifications.
  • Updated companies page.
  • Various optimizations for improved hosting compatibility.
If you have any issues with this update, please contact us at web1support.com

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