Blog

Category: Training

ACT 2.6 Browsersoft Phone & Agent IVR (8/20/14)

On this week’s Training call, we covered the all new Browsersoft phone and Agent IVR capabilities inside the new ACT 2.6. We went over how to setup your agents, how to properly setup the call

Category: Uncategorized

Google Isn’t the Only Show in Town – 9 Alternative Analytics Platforms You Can Use To Improve Your Website

Google dominates the digital world and because of this many slightly less savvy marketers, website developers and online business owners tend to stick with Google products even if there are other useful alternatives available. This

Category: Training

ACT 2.6 New Feature Q&A (8/13/14)

On this week’s Q&A call, we answered the most frequently asked questions about the all new ACT 2.6! On the call, we answered questions covering all of the new features and functionalites, including the all

Category: Uncategorized

Why Call Tracking Is An Excellent Tool For Training Your Sales Force

In order for any company to develop a sales organization that can effectively deliver on a daily basis there needs to be a strong training program to support team. Sometimes it can be difficult to

Category: Training

ACT 2.6 New Feature Training (8/6/14)

On this week’s training call, we unveiled the all new ACT 2.6! On the call, we went through all of the new features and functionalites, including the all new browsersoft phone, voice broadcast IVRs, and

Category: Uncategorized

How To Make Data Analytics Work For Your Business In 5 Steps

For some business owners and marketers, the word analytics can sometimes seem daunting. Maybe conjuring up an image of numerous indecipherable data sets that are not only hard to make sense of but also hard

Category: Training

ACT 2.5 Advanced Call Flow Q&A (7/30/14)

On this week’s Q&A call, we covered all the different ways that the new Advanced Call Flow can be utilized inside ACT. We also covered how you can sell this feature as a service and

Category: Uncategorized

Call Tracking Software Is A Salespersons Best Friend

A sales team is the vanguard of a company where the overall fiscal performance can be either made or broken. Without a sales team that excels in bringing in new business it is often going

Category: Training

ACT 2.5 Advanced Call Flow Training (7/23/14)

On this week’s training call, we covered all the different ways that the new Advanced Call Flow can be utilized inside ACT. We also covered how you can sell this feature as a service and

Category: Uncategorized

Mapping Out Success When Calling On Prospects

Can you imagine taking a trip through some barren wilderness without consulting a map first? It wouldn’t be smart. You may wind up like the host of some survival show on the Discovery channel. So