Blog

Category: Training

ACT 2.6.7 Q&A (4/22/15)

On this week’s Q&A Call, we went over creating companies and setting up tracking numbers and call flows, onboarding and setting up users permissions, as well as customizing email notification templates and other advanced features.

Category: Training

ACT 2.6.7 Training (4/15/15)

On this week’s Training Call, we went over creating companies and setting up tracking numbers and call flows, onboarding and setting up users permissions, as well as customizing email notification templates and other advanced features.

Category: Training

ACT 2.6.7 SMS Q&A (4/8/15)

On this week’s Q&A call, we went over the different ways that you can utilize SMS in the new ACT 2.6.7. We went over SMS forwarding, opting people directly into contact lists with SMS, and,

Category: Training

ACT 2.6 Training (4/1/15)

On this week’s Training Call, we covered the various ways that SMS can be utilized inside ACT. We went over SMS forwarding, opting in contacts through SMS, and how to use SMS in both the

Category: Training

ACT 2.6 Update Q&A (3/25/15)

On this week’s Q&A call, we talked about some of the ways you can search for phone numbers in Twilio, how to configure the numbers to your URL and setup the call forwarding, and how

Category: Training

ACT 2.6 Training (3/18/15)

On this week’s Training Call, we went through the various call flow types and configuration options in ACT, ways to onboard users, and ideas for cusomized call flows.

Category: Training

ACT 2.6 Phone Codes Q&A (3/11/15)

On this week’s Q&A Call, we talked about some of the ways you can tag the outcomes of phone calls in ACT, how you can run analytics based off these phone tags, and how to

Category: Training

ACT 2.6 Update Q&A (3/4/15)

On this week’s Trainingcall, we talked about some of the ways you can serach for phone numbers in Twilio, how to configure the numbers to your URL and setup the call forwarding, and how to

Category: Training

ACT 2.6 Update Q&A (2/25/15)

On this week’s Q&A call, we talked about some of the best practices and tips for utilizing the new features inside ACT. Topics covered included the all the new additions and fixes to the new

Category: Training

ACT 2.6 Update Training (2/18/15)

On this week’s training call, we talked about some of the best practices and tips for utilizing the new features inside ACT. Topics covered included the all the new additions and fixes to the new