Frequently Asked Questions

General Questions

How do I install the software?

Installing ACT is pretty straight forward it consists of:

1. Signing Up With Twilio
2. Setting Up A Database
3. Uploading & Unzipping The Files On Your Server
4. Lastly editing the config.php file with your information.

There is a complete tutorial in the members area.

If you would like our staff to install it for you, it's only $20; signup here. Another option is to sign up for a new account using our favorite hosting company, Hostgator, and we'll install ACT for FREE!

Can I host this on my server?

Yes! ACT requires a Linux Server, PHP 5.4 or higher and mySQL installed on your server. We also highly recommend CPanel. If you would like our staff to install it for you, it's only $20; signup here. Another option is to sign up for a new account using our favorite hosting company, A2 Hosting, and we'll install ACT for FREE!

Do you offer support?

Yes. Our support team can be reached by going to: http://web1support.com. If you have any questions about Analytic Call Tracking that aren’t listed here, please submit a ticket and we’ll be happy to help.

Do I have to pay a setup fee?

No, there are no startup fees unless you want us to install ACT for you on your server... It's easy, you can do it. If you would like our staff to install it for you, it's only $20; signup here. Another option is to sign up for a new account using our favorite hosting company, A2 Hosting, and we'll install ACT for FREE!

How long does it take to get a number?

Phone numbers can be purchased in seconds with just a few clicks.

How many phone numbers and companies can I have in one account?

You can track as many phone numbers and add as many companies as you need!

Do you have an API?

No we do not have an API, we use the twilio API. You can learn more here: http://www.twilio.com/api

Post Sales Questions

How do I login to my account?

Once you have purchased you will receive a login to the members area.

How do I upgrade?

Will Analytic Call Tracking automatically pull in calls before it is setup?

No, but if you contact support we can help you for a small fee. If you would like our staff to install it for you, it's only $20; signup here. Another option is to sign up for a new account using our favorite hosting company, Hostgator, and we'll install ACT for FREE!

Does Analytic Call Tracking have an Affiliate Program?

Yes, we do have an affiliate program for all of our products. You can learn more and sign up here.

What browser do you recommend for using ACT?

Apple Safari or Google Chrome

How do I contact support if I have further questions?

Our support team can be reached by going to: web1support.com If you have any questions about Analytic Call Tracking that aren’t listed here, please submit a ticket and we’ll be happy to help.

What Are You Waiting For?

Try Analytic Call Tracking for 7 days for just $1! If you don't like it, just submit a support ticket. No hard feelings.